Terms of Service

Thank you for accessing Toni Street Confident Communication. These terms of service govern your use of the course materials. By accessing or using the course content in any manner, you agree to abide by these terms.

Intellectual Property

The content, including but not limited to text, graphics, images, and other material within Toni Street Confident Communication, is protected by copyright and other intellectual property laws. The content is owned by Toni Street Communications Ltd or its licensors. You may not modify, reproduce, distribute, or create derivative works based upon the course materials without explicit written permission from Toni Street Communications Ltd.

Upon enrolment, each participant is granted a non-exclusive, non-transferable license to access and use the course materials for personal or internal business training purposes only. Sharing login access or redistributing content is strictly prohibited.

Prohibited Actions

You agree not to:

You also agree to abide by respectful participation standards in any group coaching, live sessions, or community discussion areas. Any harassment, spamming, or disruptive behavior may result in removal from the course without refund.

Disclaimer

The course content is provided on an "as-is" and "as available" basis without any warranties of any kind, either express or implied. Toni Street Communications Ltd does not warrant that the course content will be error-free or uninterrupted. The use of the course materials is at your own discretion and risk.

Access to the course materials is provided for a period of 12 months from the date of enrolment. After this time, access may be removed unless a new enrolment or extended subscription is arranged.

Payments are processed securely. Toni Street Communications Ltd does not store any payment details. All transactions are encrypted and PCI-compliant for your security.

Governing Law

These terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

Any disputes or concerns should first be directed to our support team via [email protected]. We will make every effort to resolve issues amicably. If an informal resolution is not possible, the matter may be escalated through appropriate legal or mediation channels under New Zealand law.

Changes to Terms

Toni Street Communications Ltd reserves the right to modify or replace these terms at any time. It is your responsibility to review these terms periodically for changes. Your continued use of the course materials after any modifications constitutes acceptance of those changes.

Contact Us

If you have any questions about these terms, please contact us at [email protected]
By accessing or using the course materials, you agree to these terms and conditions. If you do not agree to abide by these terms, please refrain from accessing Toni Street Confident Communication.



REFUND POLICY 

We’re committed to delivering a valuable and rewarding experience for every learner engaging with our training and upskilling programs. To ensure transparency, we’ve clearly outlined our refund policies below. By making a purchase through www.tonistreet.com and Thinkific, you acknowledge and agree to our Refund Policy, Privacy Policy, Terms of Use, and the terms detailed below.

Digital Courses

Immediate Access & Intellectual Property
Our digital courses are delivered through a secure online platform and provide immediate access to intellectual property upon enrolment. In accordance with the Consumer Guarantees Act 1993, consumers are not entitled to a refund simply because they have changed their mind, chosen the wrong course, or no longer wish to use the service.
As our digital content is provided immediately after purchase and is not returnable, we are unable to offer refunds or credits once access has been granted.

Applies to All Payment Options
This policy applies to both full payment and payment plans. Access is granted immediately upon enrolment - therefore, no refunds or cancellations of future payments will be permitted.

No Partial Refunds
Refunds are not available for dissatisfaction, non-completion, or lack of use. We’ve built these programs to be practical, actionable, and high-value. Please review course information and previews carefully before purchasing.

Technical Issues
If you experience technical difficulties that prevent access, email us at [email protected]. We’ll resolve the issue promptly to ensure you get what you paid for.

Course Updates
Courses may occasionally be updated or revised. Temporary access limitations due to updates are not grounds for refunds - they are part of maintaining the best experience for our students.

Group Coaching, 1:1 and Mentorship Refund Policy

Enrolment in our mentorship and coaching program is a commitment. Securing a mentorship spot reserves your place and may prevent another applicant from participating.
Because of this, we do not offer refunds for mentorship bookings once a spot has been secured. However, you may:

The mentorship program covers a range of areas, including starting or scaling a business, growing a personal brand, and building an online audience.
Please ensure you're ready to commit before enrolling.

Event Refund Policy

All event ticket sales are final and non-refundable, as we incur significant upfront costs related to venues, staffing, and logistics.

However, you are welcome to transfer your ticket to someone else if you’re unable to attend. In certain cases, we may be able to assist with name transfers or explore alternative solutions — contact us at [email protected] as soon as possible.

Contact Us

For assistance, please contact our support team at [email protected]. We are dedicated to ensuring that your learning experience with us is seamless and rewarding.
 Toni Street Communications Ltd reserves the right to amend any part of this policy at any time without prior notice.